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Order Process for Wallpaper* Limted Edition Products

Placing an order for the Limited Edition products is a two part process that allows you to review your order and confirm the shipping costs and delivery time before giving any credit card information and completing you order.

The order process is as follows:

1. Place the items you want in the cart by clicking the order button.
2. Proceed to checkout, fill in your shipping details and submit the order.
3. Within 48 hours, you will receive an email from us detailing the shipping cost to your address and the approximate shipping date for that item. Because each item is handmade it may take a few weeks for delivery depending on demand. (In the event that you have not received our reply within 48 hours ,
please do not hesitate to mail to us at handmade_limitededition@analoguelife.com and check your order's
status.
4. After we receive an email back confirming that you would like to prcoceed with the order we will send you a paypal invoice which will allow you to make payment using any credit card.


Payment

We gladly accept Visa, MasterCard, American Express, Discover, or regular account payments all through PayPal.

How secure is this store?
This store uses PayPal for payments, and PayPal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available).

Do I need a PayPal account to purchase from this store?
No, you are not required to have a PayPal account to purchase from this store. Although if you already have a PayPal account you may use it. If you have an existing papal account please use the email address linked to the account when ordering. That will make making payment more convenient.


Shipping

All merchandise will be shipped from Japan by Express Mail Service (EMS). Express Mail Service is efficient and packages are insured for up to $200. You can track packages immediately using Japan EMS Track and Trace site. Packages shipped by EMS delivery, will generally arrive their destination within a week after shipment.

EMS shipping rates are determined by weight. The weight of the packing will be included when calculating the cost.

A chart showing basic EMS shipping rates to most regions can be seen here.

The shipping rates to each region for the Limited Edition Products based on weight is as follows:

KAMI MUG CUP - ASIA 900YEN - NORTH AMERICA 1200YEN -EUROPE 1500YEN- SOUTH AMERICA 1700YEN

IRON BOWL - ASIA 2100YEN - NORTH AMERICA 2800YEN -EUROPE 3250YEN- SOUTH AMERICA 4600YEN

PAN ZARA - ASIA 1100YEN - NORTH AMERICA 1500YEN -EUROPE 1800YEN- SOUTH AMERICA 2100YEN

*****These charges are for one product only. If a combination of Limited Edition products are ordered or other products on Analogue Life are ordered along with Limted Edition products the shipping cost will be adjusted to reflect the total weight of all the products.*****


Prices and shipping fees do not include import duties, VAT or tariffs; these are the responsibility of the recipient and are usually collected upon delivery.

Shipping fees are NOT REFUNDABLE in the event an order is refused for ANY reason when international delivery attempted. If an order is refused for any reason, merchandise price only will be refunded to credit card holders when the merchandise is returned to us.


Currency

All shopping cart tranasctions will be completed in Japanese yen. The US dollar price ( which can be changed to other currencies by clicking) is shown so customers can get an idea of the price in their own currency. Those rates are adjusted daily and always up to date but are meant as an aprroximate value.
NOTE**
While all care has been taken in making available and maintaining the Currency Conversion Rates displayed on this site, such conversion rates are estimates only of currency conversions that may apply to a transaction. These rates are provided for information purposes only without express or implied warranty. The Currency Conversion Rates should not be relied upon as actual currency conversion rates that may be applied to any particular transaction as such rates will frequently fluctuate over time and vary between various financial providers.


Returns

Please inspect your order upon delivery. If you are not completely satisfied with your purchase, you may return it for a refund. Notification by email is required within 7 days of receipt of the shipment on all refunds. All items must be returned in "as-new" condition in their original packaging. Items that show wear and tear will not be accepted for refund. Buyer assumes responsibility for all return shipping fees as well as any other expenses incurred to return the item to Analogue Life. In the return package, please include billing name, date of purchase and order no. We will refund your credit card account. Due to the credit card companies processing methods, there may be a lag between the time your return is process and the time the refund is reflected in your account.


English vs Japanese Site

The English site does not contain all the items shown on the Japanese site. If you would like to order an item not on the the English site please mail us and we can let you know the cost including shipping fees. Also items on the English site do not include the 5% sales tax which is not charged on international orders. If you order from the English site for shipping to a local Japanese address the 5% tax will be added to the final order amount.

Disclaimer

Prices on Analogue Life are subject to change without notice. We maintain the right to refuse or cancel orders at any time, including but not limited to orders that contain incorrect prices or product descriptions, orders that we believe the customer has violated applicable laws, and orders that we believe are harmful to Analogue Life or its affiliates.